FAQ

Frequently Asked Question

How do I sync my product reviews?
The product review data is synced with your product listings, not your sales data. Whenever you push a live listing from your Merch by Amazon manage pag...
Tue, 12 Feb, 2019 at 10:35 AM
How to Sync PNGs to Your Merch Wizard Base(s)
FIRST MAKE SURE THAT SEND PNG IS ENABLED! Open the Merch Wizard App. Click the Options Cog Button on the right side of the app Scroll down to the Gene...
Sun, 24 Mar, 2019 at 8:38 PM
How do I use Merch Wizard in Google Chrome's Incognito Mode?
If pushing lots of listings by using the 'Push Listings To Airtable' button, it's recommend to do this in Incognito Mode as it will be much f...
Tue, 12 Mar, 2019 at 8:43 AM
An error has occurred exporting to Airtable
There are a few reasons for getting this error. Most commonly, it's because the Table Names, Field Names or Field Types has been changed from ...
Mon, 18 Nov, 2019 at 5:05 AM
I'm an early adopter, is the amount I'm paying locked in for life?
Yes. As long as you maintain an active subscription, you will always pay the same rate as a thank you for joining us from the start before we introduced t...
Sat, 9 Feb, 2019 at 1:25 PM
I'm an early adopter, which tier will I be in now?
Elite. (Top Tier) As one of our initial round of customers, you secured a great rate for as long as your subscription remains active. In return for join...
Sat, 9 Feb, 2019 at 1:30 PM
Why do lots of browser tabs open when I Push Listings to Airtable or Start Automatic Sync?
When you add new listings to your Airtable base from the Merch Wizard pane in the Merch by Amazon account Manage page, the Merch Wizard Extension will open ...
Wed, 27 Mar, 2019 at 6:43 PM
If my computer is lost, stolen or breaks, will I lose all my data?
No. Once you have pushed all of your live Merch by Amazon product listings using Merch Wizard to your Airtable base, all of your listing data is backed up ...
Sat, 9 Feb, 2019 at 1:26 PM
Airtable API & Third Parties
There are some third party software companies that may ask you for your unique and very secret Airtable API key. Whilst you enter this in your Merch Wiz...
Sat, 9 Feb, 2019 at 3:32 PM
Merch Wizard Keyboard Shortcuts in Chrome
If you want to see what the default shortcuts are for using the Merch Wizard shortcuts in Chrome, just copy/paste this into your Chrome browser, you can qui...
Sun, 17 Feb, 2019 at 3:31 PM